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Website Username wrong or double registered?

Discussion in 'Technical Support' started by Mistri, Dec 30, 2018.

Website - Username wrong or double registered?
  1. Mistri Network Lead

    XP:
    717,409xp
    Greetings!

    If you've changed your Minecraft username and it does not get updated on our website, please do the following:

    1. Log out of the forum.
    2. Log onto play.shotbow.net.
    3. Log back into the forum using your email address.

    NOTE: You must log into a Shotbow server in order for the name change to happen. If you have not logged onto a Shotbow server since your name has changed, please do that now.

    If your username has still not updated on the website, reply on this thread with the following information:
    • Previous username
    • Current username
    If you have re-registered your account provide us your:
    • Previous username
    • Previous website account
    • Current username
    • Current website account
    Remember to read our FAQs about name changing as well!

    Keep in mind not to post your e-mail address, password or any login details here. We will never ask for your password!

    Posts will be deleted once they're resolved. Thank you for your patience!

  2. Mistri Network Lead

    XP:
    717,409xp
    Resolved. You should be locked out of this account now, please log into Minecraft in-game and do /changeemail <new email> to log into your new forum account.

    We don't combine forum accounts, sorry.

    Fixed, sorry for the issues.

    Fixed, sorry for the issues.

    Should be fixed now.

    Can you elaborate? What's your current username?

    Fixed

    We can't switch profiles for you, sorry

    Fixed, sorry about that

    Done

    I've now separated your account and fixed it. Future purchases should go to AkatsukiSan. However, I don't see a 20K purchase for Enchanter. I see 3 purchases, all of them 4 months ago. 2000XP, 2000XP, and 500XP. Which of those did you NOT receive?

    Fixed

    Fixed

    Fixed

    Fixed

    Done

    You're on the wrong account, somehow. Please log out and do /changeemail <new email> in game.

    Fixed

    Fixed

    Fixed

    Fixed

    Done

    Done

    Done

    This account doesn't have the name "Wincing". I've updated it to jszn. We don't do forum account transfers.

    Done

    Done

    Done

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