Shotbow Shop - Gifting Improvements

Today, we're happy to roll out a new change to the Shotbow Shop that will make it easier to gift packages to players, and also will significantly speed up the rank upgrade process for Emerald and Obsidian upgrades.

Gifting & Rank Upgrades

Before today, if you wanted to buy a rank for a friend, you would enter their username in the Shotbow Shop, along with your payment info. However, if you wanted to count this purchase towards Emerald and Obsidian upgrades in the future, Shotbow Staff wouldn't be able to associate this purchase to your account, since it was under their username. That's why we have a long, tedious process for rank upgrade requests, which involves digging up the Transaction ID of each purchase you made for a friend.

The Emerald and Obsidian ranks were meant to be a thank-you to those who were generous enough to give to others, but the current process to apply for the upgrade is painful and tedious, and the approval process is manual on our end.

For this reason, we are adding a "Benefactor" field to all Shotbow Shop purchases. Starting now, when you purchase a rank for a friend, you will enter their username as normal, but you'll also be prompted with a second field to enter your username as the Benefactor.

The Benefactor will receive the credit for the purchase, and when the Benefactor has accumulated enough purchases, they will be upgraded to Emerald and Obsidian automatically.

New Purchase Process

When you purchase on the Shotbow Shop, you will be granted with the same prompt as before. In this prompt, you should enter the username of the person who is receiving the gift.



On the next screen, you should enter your username. The credit for this purchase will go to this person (the Benefactor). If you are purchasing a package for yourself, enter your username a second time.



Credits

Each user has a dollar amount of "credits" spent on Shotbow. Each purchase is either Premium or Cosmetic credits. Premium credits count towards Silver, Gold, and Platinum upgrades. Both Cosmetic and Premium credits count towards Emerald and Obsidian upgrades.

Please refer to this table for how Credits are granted for premium purchases.




In addition, any Cosmetic purchase will give credits to only the Benefactor by default.

All individual purchases will continue to function as normal, but now Emerald and Obsidian upgrades will be handled automatically.

Old Emerald and Obsidian Purchases

If you have been purchasing for others to save up for Emerald or Obsidian before this date, don't worry! You can still use your old Transaction IDs in combination with this new system. You can continue to use the Rank Upgrade Request form until the end of 2020. In 2021, we'll still allow you to upgrade using Transaction IDs, but you'll have to send us a support ticket (via the Contact Us form at the bottom of this webpage).

Closing Words

This is a new system; if you experience any bugs, please contact us on this thread or by sending us a support ticket via the Contact Us form below.

Thanks for flying Shotbow!

It means the opposite. Buying ranks for your friend AUTOMATICALLY contributes to your upgrade toward emerald/obsidian.

Yes, you can do /purchases in the lobby to see your purchase history!