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Payment Issues

Discussion in 'Technical Support' started by Xanman99, Jun 17, 2013.

Payment Issues
  1. Vewvet Regular Member

    XP:
    38,224xp
    Hi Shotbow Network, me (Xanman99) and my friend Zenobias both donated $25.00 USD for 250,000 xp and we never got the xp. It said to wait 5-10 min for the xp transaction, we waited for about an hour for it to happen but we never got the xp.

  2. Mr_Darn Retired Staff

    XP:
    56,604xp
    Don't worry, as long as you have the transaction ID, your money is safe :)

    Till we are sorted, could you let me know:

    What package you bought.
    Where you bought it from (link it here please)
    How you paid (Paypal? 2Checkout?)
    What sub-service you used (E-Cheque? Direct transfer?)
    Your case sensitive usernames.
    Please check the payment status with the providers website. Is it "Completed"?
  3. _Atomik_kimotA_ Regular Member

    XP:
    8,146xp
    I bought 100000 xp before about 1st. However, it is not reflected in my shotbow account. Please help me.
    I used paypal.
    Payment was "finish".
    The name of the Minecraft my was right. (I am Japanese. I used Google Translation.)
  4. 20thCenturyBoy Retired Staff

    XP:
    184,049xp
    Greetings, did you put in maidenm9, exactly like this?
    it may take up to 48 hours. Please wait another day, if you do not get it by then use the Contact us template. Thanks.
  5. _Atomik_kimotA_ Regular Member

    XP:
    8,146xp
    Thank you. I try.
  6. nicochan Regular Member

    XP:
    5,362xp
    I purchased the 100000xp one day before twice. But it will not be reflected in my shotbow account. Please help me
    Payment was was webmoney. The name of the Minecraft also was right.
    (I'm using the Google translation Japanese)
  7. nicochan Regular Member

    XP:
    5,362xp
    Will you not be solved yet...
  8. sattyon Regular Member

    XP:
    1,550xp
    My friend (nicochan) is charged the 100000xp The other day. but,not be reflected in his shtbow account. Please help him.
  9. Mr_Darn Retired Staff

    XP:
    56,604xp
    Everything you need to know is in the above quote.
    Ex_Mrs_Darn likes this.
  10. nicochan Regular Member

    XP:
    5,362xp
    And to wait 48 hours is xp is not reflected. Please Help
  11. Mr_Darn Retired Staff

    XP:
    56,604xp
    Have you recieved a reply via your email from contact us?

    Did you send a message via the contact us link as instructed?

    We need details to be able to advise you.
  12. nicochan Regular Member

    XP:
    5,362xp
    Please make someone wall.


    Also, when you try to buy a 100000xp,

    Please contact the administrator of the "WebMoney of Thank you. You can not pay because there is a defect in the information required to purchase. Sorry to trouble you, but shopping site.
    (Settlement message number: 00000004) "

    And, it will leave.

    There is balance of webmoney, the name of the Main Craft is also not wrong nicochan.

    Please help me.
  13. Deadspeck Mini Builder

    XP:
    122,129xp
    you might not have enough money. or you've entered your information wrong
  14. nicochan Regular Member

    XP:
    5,362xp
    After THE SHOTBOW NETWORK to re-login was able to successfully charged.

    I was sorry. :))

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