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Annihilation Kit / XP Shop Bug?

Discussion in 'Technical Support' started by ChuChu_Train, Dec 25, 2021.

Annihilation - Kit / XP Shop Bug?
  1. ChuChu_Train Gold

    XP:
    196,992xp
    Hello,
    I guess my XP Shop / Kits are bugged or anything. Because when I go to the XP Shop on the Shotbow Website and on the Annihilation Kits, it shows owned on the owns which are avaliable ingame. But when I click on Scout or Spy for example it shows "you own this kit for lifetime", but ingame I cant use them because it shows "kit not owned".

    Hope you can fix it! Would be great to have all my kits again! ^^
    Thanks and merry christmas! :)

    IGN: ChuChu_Train

  2. Axyy Marketing Team

    XP:
    234,767xp
    Hello ChuChu_Train,

    Have you ever bought Scout or Spy before? If so please try to use /refresh in-game.
    ChuChu_Train likes this.
  3. ChuChu_Train Gold

    XP:
    196,992xp
    Hey and thanks for the reply.
    The problem isnt only for spy or scout actually, its for those kits: Swapper, Scout, Spy, Healer, Farmer, Pyro, Rift Walker, Wizard, Transporter, Bloodmage, Defender and Enchanter.
    I tried refresh a multiple times already.
    I got all those kits in like 2014 or 2015, so I didnt bought them recently.
    Got none of them ingame but on the website it says "you own the package for life".

    Thanks! :)
    Axyy likes this.
  4. Axyy Marketing Team

    XP:
    234,767xp
    Hello,

    That's indeed not how it should be. I recommend you to fill out a bug report by using the !bug command on the Shotbow Discord server. They might be able to help you there! :)

    https://discord.gg/shotbow/
    ChuChu_Train likes this.

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