1. Want to get our most recent announcements - and XP codes - in your email?

    Sign up for our brand new mailing list!

No Prefix I still dont have platinum

Discussion in 'Technical Support' started by McDizzle619, Jan 28, 2021.

No Prefix - I still dont have platinum
  1. deadlydisarm Platinum

    I've recently purchased silver then gold and now ive purchased silver again so wouldnt that make me platinum. It says i have unlimited premium but my rank hasnt changed

  2. Mistri Network Lead

    Hi there,

    My record shows the following:
    - You purchased 1 Silver on September 26, 2014 (running total: $25)
    - You purchased 1 Silver on December 26, 2014 (running total: $50) which upgraded you to Gold
    - You purchased 1 Silver on January 27, 2021 (running total: $75)

    The last transaction did not do anything because you must spend $100 in order to be upgraded to Platinum. Another Silver purchase will upgrade you to Platinum automatically.

    For future reference, payment-related inquiries can be sent to our "Contact Us" form at the bottom of this site. Thanks!
  3. deadlydisarm Platinum

    I thought i had bought gold before just bought another silver ty

Share This Page