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Tech Support I dont have my rank?

Discussion in 'Technical Support' started by GANGMEMBERCAPO, Aug 5, 2016.

Tech Support - I dont have my rank?
  1. philliplee Gold

    XP:
    17,611xp
    I've spent 100 dollars in total on my gangmembercapo account and I dont have platnium?
    Buys:
    25$ SILVER
    25$ SILVER
    25$ SILVER
    25$ SILVER

  2. Jarool Mini Admin

    XP:
    327,930xp
    It can take a while to get platinum. However, if you've waited for an hour, send a message through contact us.

    Simply tell him you've spent $100 and wish to be upgraded and you'll be upgraded.
    Unicycle43 likes this.
  3. 100PercentHippo Retired Staff

    XP:
    336,223xp
    If you're having rank issues, here's what I'd suggest:

    1. Wait 24 hours and see if it automatically updates then
    2. If still not, log ingame and type /refresh and see if that helps

    If neither of those do anything, use the Contact Us link at the bottom of the page to contact Highlife. Provide him with your proof of purchase information, and he'll get your sorted out. He's the only one that can deal with payment issues. Thank you for your support of the server :)

    EDIT: Looks like I've been ninja'd :stuck_out_tongue:

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